See if your profile is working: your views, clicks, and shares

Wondering if anyone is actually seeing your profile? Your Reports page answers that. It counts how many people view your profile, how many click your links, and how many files you've sent to contacts, so you can tell at a glance whether your profile is doing its job. No setup, no spreadsheets, and it's free on every plan.

Before you start

The Reports page is free for everyone. You don't need a paid plan to see your views, clicks, and shares.

Reports show data for the profile you're working in. If you have more than one profile, switch to the one you want to check first. A brand-new profile starts at zero and fills in as people visit.

Is my profile working? Is anyone seeing it?

The quickest way to know is to open your numbers. Head to your Reports page. If the counts are above zero, real people are reaching your profile. Here's how to get there:

Go to Tools in your navigation.
Select Reports.
The page opens on the Week view, showing the last seven full days.

At the top you'll see three counts. If they're moving, your profile is working. If they're flat at zero, no one has landed on it yet for that time range, and the section below on zero reports walks you through it.

How many people viewed my profile?

The first number on your Reports page is Traffic. That's how many times your profile was viewed in the period you picked.

Two more counts sit next to it:

Clicks: how many times someone tapped one of your links or buttons.
Shares: how many files you sent to a contact from your media library.

Next to each count is a small badge that compares the period to the one before it. A green badge with an up arrow means the number grew. A red badge with a down arrow means it dropped. A grey badge with a dash means it held steady.

Where do I see my stats?

All your stats live on one page: Reports, under Tools in your navigation.

The page has a few parts, top to bottom:

A row of tabs: Week, Month, Quarter, and Year. Tap one to change the time range, and the whole page updates to match.
Your three counts: Traffic, Clicks, and Shares.
A chart that plots those three day by day. Traffic is the blue line, Clicks is green, and Shares is purple. Hover over a point, or tap it on a phone, to see the exact counts for that day.
A Detailed Insights table that breaks your visitors down by where they came from.
A Top links & forms table showing your most-clicked links and your form submissions for the period, so you can see what people actually do once they arrive.

What do Traffic, Clicks, and Shares mean?

These are the three counts at the top of your Reports page. In plain terms:

Traffic is a view. It counts each time someone opens your profile. This is your "did anyone see it" number.
Clicks is action. It counts each time a visitor taps one of your links or buttons. This tells you if your profile gets people to do something.
Shares is delivery. It counts each file you sent to a contact from your media library, so it tells you how much you've sent out, not how often visitors re-post your link.

A healthy profile usually shows traffic coming in and a steady share of those visitors clicking through. If you get lots of views but few clicks, your links or buttons may need a clearer reason to tap.

My reports are all zero. Is it broken?

Almost always, no, it's not broken. Zero across the board means no one has reached your profile yet for that time range. That's completely normal for a new profile.

Each count moves for a different reason, so here's what to do:

To raise Traffic and Clicks, get your link out there. Share your profile in a message, a post, or an email signature, or show your QR code in person. Traffic ticks up when someone opens your profile, and Clicks tick up when they tap a link.
To raise Shares, send a file to a contact from your media library. Each file you send adds one.
Check back in a few hours. Visits usually start showing up the same day.

The Detailed Insights table says the same thing when it's empty: "No referrer data yet. Share your profile to start tracking visitors." It's a nudge, not a fault.

If you know people have visited and you still see zero everywhere after a full day, that's worth a closer look. Contact support and we'll check it for you.

A visit I made myself isn't showing

This one trips up almost everyone, so don't worry. Two things are at play, and both are normal.

First, reports add up your visits in the background rather than the instant they happen, so your newest views and clicks can take up to about an hour to appear. If you opened your own profile a minute ago, give it some time and refresh.

Second, the Week, Month, Quarter, and Year views count full days up to and including yesterday. Today is still in progress, so a visit you made today won't show until tomorrow. This keeps each day's count complete and fair to compare.

So a visit you made a moment ago will land within the hour, and it'll fall under yesterday's date once today wraps up.

My numbers look lower than I expected

A few normal things can explain a gap, and none of them mean a count is wrong:

The time range is short. A Week view only covers the last seven full days, so it won't include last month's visits. Switch to Month, Quarter, or Year to see more.
Today isn't counted yet. Each view counts full days up to yesterday, so today's visits aren't in the total. They'll appear tomorrow.
Automated bots usually don't count. Your view counter runs in the visitor's browser as the page loads, and most automated bots and crawlers never run it. So your numbers lean toward real people, not noise.